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DONNA integrates with various management systems to gather data about agency operations. DONNA uses this data to run various...
Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,
For a presenter, the audience's reactions offer a wealth of feedback. It is easy to see whether the audience is interested and...
Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,
Running an insurance business is not an easy task!
Tags: Insurance Analytics, Customer Experience, All,
When it comes to client retention, would having more data help improve client retention for your agency? According to a recent...
Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,
Look no further than your agency's book of business. Like so many things, the answer seems simple, almost too simple. If you're...
Tags: Insurance Analytics, Artificial Intelligence, Customer Experience
Since the time we launched SentiMeter®, it has been compared with NPS® (Net Promoter Score), CSAT (Customer Satisfaction) rating,...
Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,
Do you know who your most valuable clients are and exactly how much revenue they generate for the agency? If you can't answer...
Tags: Insurance Analytics, Customer Experience, All,
Monthly news and information to help independent agencies improve their customer experience.