Subscribe to the DONNA Newsletter to receive useful information on helping independent agencies grow their business.
In a small town, Jerry’s Diner stands as a cherished establishment, known for its welcoming atmosphere and dedicated service....
In the fast-paced world of insurance, foresight can be the difference between peace of mind and a costly mistake. Meet Jerry, a...
In the world of auto insurance, unexpected twists are par for the course. Meet Terry, a seasoned agent with a talent for...
Jerry, a laid-back Californian, thought moving to sunny Florida would be a breeze. When hurricane season hit, his California...
Meet Jake, a Nevada entrepreneur who thrived under the desert sun, running a successful outdoor gear shop. When the allure of New...
At "Catastrophe Coverage Catastrophe," a quirky and bustling independent agency specializing in commercial insurance, chaos is...
Bernard couldn't help but chuckle as Beatrice, the fiery head of Life Insurance, stormed into his office, her red curls bouncing...
Barbara "Barb" Nelson, a legend at Nelson Insurance with a mind sharper than a well-tuned engine, wasn't one for fads. At 55, she...
Mildred "Millie" Peabody, a legend at Peabody Insurance with a memory sharper than a tack, wasn't one for trendy ideas. At 62,...
Marvin "Mighty Mike" Mulligan, a plumber with a flair for the dramatic, faces an extraordinary challenge at Joe's Java Joint....
In the whimsical world of Edna "Eagle Eye" Edgerton, garage sales are treasure troves, and her keen eye has turned countless...
The insurance industry is facing a challenging landscape. A "hard market" characterized by skyrocketing renewal premiums and...
The commercial insurance landscape is dynamic. Businesses face ever-evolving risks, and independent agencies need to be at the...
For independent insurance agencies, personal lines monoline customers – those with a single policy, typically auto or homeowners...
When it comes to protecting your clients' homes, independent insurance agents like us juggle a variety of risks. Fire, theft, and...
Imagine a place like Connecticut, known for its historic charm and steady pace of life. Then, the ground rumbles. This scenario,...
The weather's changed, and it's not just your weekend forecast. Climate change has brought a surge in flash floods, those sudden,...
The weather patterns have shifted, and it's not just impacting weekend barbecues. Climate change has brought a surge in flash...
Ah, the world of commercial lines insurance. It's a land of opportunity, complex risks, and let's be honest, a whole lot of...
Anyone who's been in the independent agent game for a while knows the dance with carriers. You forge partnerships, offering their...
In the dynamic world of commercial insurance, independent agencies like yours navigate a complex ecosystem. Building strong...
In the fast-paced world of insurance, independent agencies like yours navigate a dynamic landscape. Building strong client...
In recent years, Artificial Intelligence (AI) has grown from a speculative technology of the future to an integral part of...
Monthly news and information to help independent agencies improve their customer experience.