Subscribe to the DONNA Newsletter to receive useful information on helping independent agencies grow their business.
At "Catastrophe Coverage Catastrophe," a quirky and bustling independent agency specializing in commercial insurance, chaos is...
Bernard couldn't help but chuckle as Beatrice, the fiery head of Life Insurance, stormed into his office, her red curls bouncing...
Barbara "Barb" Nelson, a legend at Nelson Insurance with a mind sharper than a well-tuned engine, wasn't one for fads. At 55, she...
Mildred "Millie" Peabody, a legend at Peabody Insurance with a memory sharper than a tack, wasn't one for trendy ideas. At 62,...
Marvin "Mighty Mike" Mulligan, a plumber with a flair for the dramatic, faces an extraordinary challenge at Joe's Java Joint....
In the whimsical world of Edna "Eagle Eye" Edgerton, garage sales are treasure troves, and her keen eye has turned countless...
The insurance industry is facing a challenging landscape. A "hard market" characterized by skyrocketing renewal premiums and...
The commercial insurance landscape is dynamic. Businesses face ever-evolving risks, and independent agencies need to be at the...
For independent insurance agencies, personal lines monoline customers – those with a single policy, typically auto or homeowners...
When it comes to protecting your clients' homes, independent insurance agents like us juggle a variety of risks. Fire, theft, and...
Monthly news and information to help independent agencies improve their customer experience.