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The Power of AI-Driven Data Insights

In recent years, Artificial Intelligence (AI) has grown from a speculative technology of the future to an integral part of...


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DONNA & AMS Data Integrations

DONNA integrates with various management systems to gather data about agency operations. DONNA uses this data to run various...


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Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,

SentiMeter®: Quantifying your Customer's Sentiment

For a presenter, the audience's reactions offer a wealth of feedback. It is easy to see whether the audience is interested and...


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Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,

Moneyballing for Your Agency Using the 80-20 Rule

Running an insurance business is not an easy task!


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Tags: Insurance Analytics, Customer Experience, All,

3 Ways To Use External Data To Grow Your Book By 20% or More

Most agencies have at least 20% growth opportunities sitting within the data of their current book of business. Here's how you...


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Tags: Artificial Intelligence, Customer Experience, All

3 Types of Data Essential For Client Retention

When it comes to client retention, would having more data help improve client retention for your agency? According to a recent...


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Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,

Looking to Increase Your Revenue This Quarter? Here's How.

Look no further than your agency's book of business. Like so many things, the answer seems simple, almost too simple. If you're...


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Tags: Insurance Analytics, Artificial Intelligence, Customer Experience

How Do They Really Feel? Making Sense of Client Experience Metrics

Since the time we launched SentiMeter®, it has been compared with NPS® (Net Promoter Score), CSAT (Customer Satisfaction) rating,...


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Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,

3 Steps to Maintain and Grow Your Most Profitable Accounts

Do you know who your most valuable clients are and exactly how much revenue they generate for the agency? If you can't answer...


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Tags: Insurance Analytics, Customer Experience, All,

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