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Moneyballing for Your Agency Using the 80-20 Rule

Running an insurance business is not an easy task!


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Tags: Insurance Analytics, Customer Experience, All,

3 Types of Data Essential For Client Retention

When it comes to client retention, would having more data help improve client retention for your agency? According to a recent...


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Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,

How Do They Really Feel? Making Sense of Client Experience Metrics

Since the time we launched SentiMeter®, it has been compared with NPS® (Net Promoter Score), CSAT (Customer Satisfaction) rating,...


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Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,

3 Steps to Maintain and Grow Your Most Profitable Accounts

Do you know who your most valuable clients are and exactly how much revenue they generate for the agency? If you can't answer...


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Tags: Insurance Analytics, Customer Experience, All,

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