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Most agencies have at least 20% growth opportunities sitting within the data of their current book of business. Here's how you...
When it comes to client retention, would having more data help improve client retention for your agency? According to a recent...
Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,
Look no further than your agency's book of business. Like so many things, the answer seems simple, almost too simple. If you're...
Tags: Insurance Analytics, Artificial Intelligence, Customer Experience
Since the time we launched SentiMeter®, it has been compared with NPS® (Net Promoter Score), CSAT (Customer Satisfaction) rating,...
Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,
Do you know who your most valuable clients are and exactly how much revenue they generate for the agency? If you can't answer...
Tags: Insurance Analytics, Customer Experience, All,
