Welcome to the DONNA Blog

Subscribe to the DONNA Newsletter to receive useful information on helping independent agencies grow their business.

DONNA Trial email #1

Pick a topic, any topic.

A Slip and a Slide: An EPLI Tale
By DONNA.ai On September 30, 2024

A Slip and a Slide: An EPLI Tale

In a small town, Jerry’s Diner stands as a cherished establishment, known for its welcoming atmosphere and dedicated service....


( read )
The Case of the Unsigned EPLI Form
By DONNA.ai On September 24, 2024

The Case of the Unsigned EPLI Form

In the fast-paced world of insurance, foresight can be the difference between peace of mind and a costly mistake. Meet Jerry, a...


( read )
The
By DONNA.ai On September 24, 2024

The "I Told You So" Moment

In the world of auto insurance, unexpected twists are par for the course. Meet Terry, a seasoned agent with a talent for...


( read )
California Dreamin', Florida Freakin'

Jerry, a laid-back Californian, thought moving to sunny Florida would be a breeze. When hurricane season hit, his California...


( read )
The Big Apple Business Blues
By DONNA On August 2, 2024

The Big Apple Business Blues

Meet Jake, a Nevada entrepreneur who thrived under the desert sun, running a successful outdoor gear shop. When the allure of New...


( read )
From Rollercoasters to Alpacas: A Data Debacle Turned Triumph

At "Catastrophe Coverage Catastrophe," a quirky and bustling independent agency specializing in commercial insurance, chaos is...


( read )
When Automation Saves the Day (and Bernard’s Coffee)

Bernard couldn't help but chuckle as Beatrice, the fiery head of Life Insurance, stormed into his office, her red curls bouncing...


( read )
Classic Experience Meets Modern Data

Barbara "Barb" Nelson, a legend at Nelson Insurance with a mind sharper than a well-tuned engine, wasn't one for fads. At 55, she...


( read )
How Sourdough Changed the Renewal Game?

Mildred "Millie" Peabody, a legend at Peabody Insurance with a memory sharper than a tack, wasn't one for trendy ideas. At 62,...


( read )
The Big Spill (and How Your Local Insurance Agent Saved the Day)

Marvin "Mighty Mike" Mulligan, a plumber with a flair for the dramatic, faces an extraordinary challenge at Joe's Java Joint....


( read )
Bartholomew's Big Break (and the heroics of your friendly neighborhood agent!)

In the whimsical world of Edna "Eagle Eye" Edgerton, garage sales are treasure troves, and her keen eye has turned countless...


( read )
The Data Detectives: Uncovering hidden insights from renewal data

The insurance industry is facing a challenging landscape. A "hard market" characterized by skyrocketing renewal premiums and...


( read )
The Power of Predictive Analytics in Commercial Lines Sales

The commercial insurance landscape is dynamic. Businesses face ever-evolving risks, and independent agencies need to be at the...


( read )
Maximizing Monoline Potential for Insurance Agencies

For independent insurance agencies, personal lines monoline customers – those with a single policy, typically auto or homeowners...


( read )
The Unexpected Rumble: Why Earthquake Coverage May Be Worth Consideration

When it comes to protecting your clients' homes, independent insurance agents like us juggle a variety of risks. Fire, theft, and...


( read )
The Unexpected Rumble: Why Earthquake Coverage Deserves a Spot on Your Business Radar (Nationwide)

Imagine a place like Connecticut, known for its historic charm and steady pace of life. Then, the ground rumbles. This scenario,...


( read )
The Rising Tide: Flood Coverage in the Age of Flash Floods

The weather's changed, and it's not just your weekend forecast. Climate change has brought a surge in flash floods, those sudden,...


( read )
Rising Tide: Flood Coverage for Businesses

The weather patterns have shifted, and it's not just impacting weekend barbecues. Climate change has brought a surge in flash...


( read )
The Carrier Dance: Finding Your Rhythm in Commercial Lines

Ah, the world of commercial lines insurance. It's a land of opportunity, complex risks, and let's be honest, a whole lot of...


( read )
The Sweet Spot: Finding Your Perfect Carrier Mix

Anyone who's been in the independent agent game for a while knows the dance with carriers. You forge partnerships, offering their...


( read )
Premium per customer (Commercial Lines): The Inside Story

In the dynamic world of commercial insurance, independent agencies like yours navigate a complex ecosystem. Building strong...


( read )
The True Story Behind Premium Per Customer: Looking Beyond the Dollar Sign

In the fast-paced world of insurance, independent agencies like yours navigate a dynamic landscape. Building strong client...


( read )
Policy Per Customer: The Golden Ratio for Commercial Lines
{% module_block module "widget_aecd0b37-6294-4525-8ab1-e7da1c9c2bd0" %}{% module_attribute "background_image" is_json="true" %}{%...
( read )
Leveraging wallet size for smart cross-selling and upselling
{% module_block module "widget_aecd0b37-6294-4525-8ab1-e7da1c9c2bd0" %}{% module_attribute "background_image" is_json="true" %}{%...
( read )
The Power of AI-Driven Data Insights

In recent years, Artificial Intelligence (AI) has grown from a speculative technology of the future to an integral part of...


( read )

Sign up for our newsletter

Monthly news and information to help independent agencies improve their customer experience.