Welcome to the DONNA Blog

Subscribe to the DONNA Newsletter to receive useful information on helping independent agencies grow their business.

DONNA Trial email #1

Pick a topic, any topic.

The Carrier Dance: Finding Your Rhythm in Commercial Lines

Ah, the world of commercial lines insurance. It's a land of opportunity, complex risks, and let's be honest, a whole lot of...


( read )
The Sweet Spot: Finding Your Perfect Carrier Mix

Anyone who's been in the independent agent game for a while knows the dance with carriers. You forge partnerships, offering their...


( read )
Premium per customer (Commercial Lines): The Inside Story

In the dynamic world of commercial insurance, independent agencies like yours navigate a complex ecosystem. Building strong...


( read )
The True Story Behind Premium Per Customer: Looking Beyond the Dollar Sign

In the fast-paced world of insurance, independent agencies like yours navigate a dynamic landscape. Building strong client...


( read )
The Power of AI-Driven Data Insights

In recent years, Artificial Intelligence (AI) has grown from a speculative technology of the future to an integral part of...


( read )
DONNA & AMS Data Integrations

DONNA integrates with various management systems to gather data about agency operations. DONNA uses this data to run various...


( read )

Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,

SentiMeter®: Quantifying your Customer's Sentiment

For a presenter, the audience's reactions offer a wealth of feedback. It is easy to see whether the audience is interested and...


( read )

Tags: Insurance Analytics, Artificial Intelligence, Customer Experience,

Moneyballing for Your Agency Using the 80-20 Rule

Running an insurance business is not an easy task!


( read )

Tags: Insurance Analytics, Customer Experience, All,

Sign up for our newsletter

Monthly news and information to help independent agencies improve their customer experience.