2017 is going to be a unique and very exciting year for the business of technology in many ways. Businesses will strive to balance scale and attention to individual customers without compromising on the operational rigor. In the 4th edition of our annual Big Data and Analytics trends, we foresee Customer Experience (CX) and personalization to be the dominant business drivers for 2017. AI sees a huge push in terms of investment and adoption along with Blockchain. More and more businesses are experimenting with artificial intelligence technologies to replace basic interactions with customers. In this Big Data and Analytics Trends Report, we explore these and a few other trends that will shape 2017.
Do let us know your what you think will be the top trends!
Embed this infographic on your site: